Support Coordinators
Alanna
SUPPORT COORDINATOR
A Little About Alanna
I have been working in health and disability roles with over 20 years’ experience across health, mental health, nutrition and paramedicine, including five years as an NDIS Support Coordinator.
I provide person-centred, strengths-based support and partner effectively with participants, families and providers to deliver practical, individualised outcomes.
I am a strong advocate for people living with rare disease and disability, including those with complex or poorly understood diagnoses.
My specialty is supporting life transitions, particularly hospital-to-home discharge, by prioritising each person’s goals, needs and safety.
I am known for my calm, non-judgemental approach and my ability to coordinate multidisciplinary teams to support participants with complex needs in the way they want and need.
Janelle
SUPPORT COORDINATOR
A Little About Janelle
I have worked in the community services sector for almost 20 years, with experience across childcare services, day programs, and community support. I am passionate about advocating for people who need support, helping to build their capacity, strengthen their voice, and ensure they feel heard.
To me, being a Support Coordinator is a privilege, it means being trusted into someone’s personal world, and I believe that trust deserves compassion, professionalism, and genuine commitment.
I believe there is no such thing as a small step, every step forward is a milestone worth celebrating. My approach is person-centred, focused on empowering individuals to grow, achieve their goals, and thrive in their own unique way.
I hold qualifications ranging from Children’s Services to a Diploma of Disability, along with additional studies and professional development across the sector.
My experience spans children’s services, dementia care, disability, corrections, and degenerative diseases.
Bri
SUPPORT COORDINATOR
A Little About Bri
I pride myself on being passionate and approachable. I genuinely enjoy working alongside people to make sense of their supports and feel more confident in their everyday lives. I understand that navigating the NDIS and other mainstream systems can feel overwhelming at times, so I focus on making things simpler, clearer, and more manageable.
I have experience supporting people across a range of situations, my speciality is working closely with Supported Independent Living (SIL) homes, complex support needs and hospital discharge transitions. I’m passionate at helping connect the dots between services, making sure everything works together in a way that feels right for you.
I take the time to listen, understand what matters most to you, and support you to move towards your goals at your own pace.
Whether it’s problem-solving, navigating challenges, or celebrating progress, my goal is to help you feel informed, supported, and in control - so you can get the most out of your plan and live the life you choose.
Support Coordinators
Alanna
SUPPORT COORDINATOR
A Little About Alanna
I have been working in health and disability roles with over 20 years’ experience across health, mental health, nutrition and paramedicine, including five years as an NDIS Support Coordinator.
I provide person-centred, strengths-based support and partner effectively with participants, families and providers to deliver practical, individualised outcomes.
I am a strong advocate for people living with rare disease and disability, including those with complex or poorly understood diagnoses.
My specialty is supporting life transitions, particularly hospital-to-home discharge, by prioritising each person’s goals, needs and safety.
I am known for my calm, non-judgemental approach and my ability to coordinate multidisciplinary teams to support participants with complex needs in the way they want and need.
Janelle
SUPPORT COORDINATOR
A Little About Janelle
I have worked in the community services sector for almost 20 years, with experience across childcare services, day programs, and community support. I am passionate about advocating for people who need support, helping to build their capacity, strengthen their voice, and ensure they feel heard.
To me, being a Support Coordinator is a privilege, it means being trusted into someone’s personal world, and I believe that trust deserves compassion, professionalism, and genuine commitment.
I believe there is no such thing as a small step, every step forward is a milestone worth celebrating. My approach is person-centred, focused on empowering individuals to grow, achieve their goals, and thrive in their own unique way.
I hold qualifications ranging from Children’s Services to a Diploma of Disability, along with additional studies and professional development across the sector.
My experience spans children’s services, dementia care, disability, corrections, and degenerative diseases.
Bri
SUPPORT COORDINATOR
A Little About Bri
I pride myself on being passionate and approachable. I genuinely enjoy working alongside people to make sense of their supports and feel more confident in their everyday lives. I understand that navigating the NDIS and other mainstream systems can feel overwhelming at times, so I focus on making things simpler, clearer, and more manageable.
I have experience supporting people across a range of situations, my speciality is working closely with Supported Independent Living (SIL) homes, complex support needs and hospital discharge transitions. I’m passionate at helping connect the dots between services, making sure everything works together in a way that feels right for you.
I take the time to listen, understand what matters most to you, and support you to move towards your goals at your own pace.
Whether it’s problem-solving, navigating challenges, or celebrating progress, my goal is to help you feel informed, supported, and in control - so you can get the most out of your plan and live the life you choose.
Support Coordinators
Alanna
SUPPORT COORDINATOR
A Little About Alanna
I have been working in health and disability roles with over 20 years’ experience across health, mental health, nutrition and paramedicine, including five years as an NDIS Support Coordinator.
I provide person-centred, strengths-based support and partner effectively with participants, families and providers to deliver practical, individualised outcomes.
I am a strong advocate for people living with rare disease and disability, including those with complex or poorly understood diagnoses.
My specialty is supporting life transitions, particularly hospital-to-home discharge, by prioritising each person’s goals, needs and safety.
I am known for my calm, non-judgemental approach and my ability to coordinate multidisciplinary teams to support participants with complex needs in the way they want and need.
Janelle
SUPPORT COORDINATOR
A Little About Janelle
I have worked in the community services sector for almost 20 years, with experience across childcare services, day programs, and community support. I am passionate about advocating for people who need support, helping to build their capacity, strengthen their voice, and ensure they feel heard.
To me, being a Support Coordinator is a privilege, it means being trusted into someone’s personal world, and I believe that trust deserves compassion, professionalism, and genuine commitment.
I believe there is no such thing as a small step, every step forward is a milestone worth celebrating. My approach is person-centred, focused on empowering individuals to grow, achieve their goals, and thrive in their own unique way.
I hold qualifications ranging from Children’s Services to a Diploma of Disability, along with additional studies and professional development across the sector.
My experience spans children’s services, dementia care, disability, corrections, and degenerative diseases.
Bri
SUPPORT COORDINATOR
A Little About Bri
I pride myself on being passionate and approachable. I genuinely enjoy working alongside people to make sense of their supports and feel more confident in their everyday lives. I understand that navigating the NDIS and other mainstream systems can feel overwhelming at times, so I focus on making things simpler, clearer, and more manageable.
I have experience supporting people across a range of situations, my speciality is working closely with Supported Independent Living (SIL) homes, complex support needs and hospital discharge transitions. I’m passionate at helping connect the dots between services, making sure everything works together in a way that feels right for you.
I take the time to listen, understand what matters most to you, and support you to move towards your goals at your own pace.
Whether it’s problem-solving, navigating challenges, or celebrating progress, my goal is to help you feel informed, supported, and in control - so you can get the most out of your plan and live the life you choose.
Behaviour Support Practitioners
Kayla
SENIOR BEHAVIOUR SUPPORT PRACTIONER
A Little About Kayla
A Northern Rivers local, I grew up surrounded by beaches, national parks, and community life. I commenced working in the disability sector in 2004 and, following overseas travel, returned to the Northern Rivers where I re-engaged in disability support. I have extensive experience in Behaviour Support and enjoy providing clinical oversight and guidance to emerging practitioners.
Education
Bachelor of Science (Psychology), Postgraduate Certificate in Mental Health, Postgraduate Certificate in Neurodiversity.
Strengths
I demonstrate strong emotional intelligence in client support, remaining calm, reflective, and considered when responding to complex behaviours and communication needs. I apply thoughtful, person-centred decision-making that prioritises dignity, safety, and wellbeing. I am highly adaptable across diverse environments, using proactive and creative strategies to support engagement, stability, and positive outcomes.
Interests
I have a strong interest in psychosocial disability, trauma-informed practice, dementia-informed care, and low-arousal approaches. Outside of work, I enjoy hiking, camping, time with family, swimming, and exploring new places.
Fun Fact
Between 2009 and 2015, I worked internationally as a scuba diving instructor, facilitating diving programs for children through to older adults across all neurotypes and physical abilities.
Dylan
BEHAVIOUR SUPPORT PRACTITIONER
A Little About Dylan
I am a 29 year old male living in the Northern Rivers of NSW. I value building genuine relationships and understanding the unique strengths and goals of the people I support. I have worked extensively experience in the disability and youth sector.
Education
Bachelor of Psychological Science at Griffith University
Fun Fact
I have completed many 100km Ultra Marathons and love exploring new trails
Interests
Working alongside people to achieve their goals. Strength-Based approach and working with complex mental health and trauma.
Strengths
Building rapport and trust with the people around me. Remaining calm and patient and always looking at how best to assist in everyday life. I value persistence and the ability stay patient and work hard to achieve your goals.
Superpower
Calmness (although I’d really love to transport back in time or into the future!)
Behaviour Support Practitioners
Kayla
SENIOR BEHAVIOUR SUPPORT PRACTIONER
A Little About Kayla
A Northern Rivers local, I grew up surrounded by beaches, national parks, and community life. I commenced working in the disability sector in 2004 and, following overseas travel, returned to the Northern Rivers where I re-engaged in disability support. I have extensive experience in Behaviour Support and enjoy providing clinical oversight and guidance to emerging practitioners.
Education
Bachelor of Science (Psychology), Postgraduate Certificate in Mental Health, Postgraduate Certificate in Neurodiversity.
Strengths
I demonstrate strong emotional intelligence in client support, remaining calm, reflective, and considered when responding to complex behaviours and communication needs. I apply thoughtful, person-centred decision-making that prioritises dignity, safety, and wellbeing. I am highly adaptable across diverse environments, using proactive and creative strategies to support engagement, stability, and positive outcomes.
Interests
I have a strong interest in psychosocial disability, trauma-informed practice, dementia-informed care, and low-arousal approaches. Outside of work, I enjoy hiking, camping, time with family, swimming, and exploring new places.
Fun Fact
Between 2009 and 2015, I worked internationally as a scuba diving instructor, facilitating diving programs for children through to older adults across all neurotypes and physical abilities.
Dylan
BEHAVIOUR SUPPORT PRACTITIONER
A Little About Dylan
I am a 29 year old male living in the Northern Rivers of NSW. I value building genuine relationships and understanding the unique strengths and goals of the people I support. I have worked extensively experience in the disability and youth sector.
Bachelor of Psychological Science at Griffith University
Education
Fun Fact
I have completed many 100km Ultra Marathons and love exploring new trails
Interests
Working alongside people to achieve their goals. Strength-Based approach and working with complex mental health and trauma.
Strengths
Building rapport and trust with the people around me. Remaining calm and patient and always looking at how best to assist in everyday life. I value persistence and the ability stay patient and work hard to achieve your goals.
Superpower
Calmness (although I’d really love to transport back in time or into the future!)
Behaviour Support Practitioners
Kayla
SENIOR BEHAVIOUR SUPPORT PRACTIONER
A Little About Kayla
A Northern Rivers local, I grew up surrounded by beaches, national parks, and community life. I commenced working in the disability sector in 2004 and, following overseas travel, returned to the Northern Rivers where I re-engaged in disability support. I have extensive experience in Behaviour Support and enjoy providing clinical oversight and guidance to emerging practitioners.
Education
Bachelor of Science (Psychology), Postgraduate Certificate in Mental Health, Postgraduate Certificate in Neurodiversity.
Strengths
I demonstrate strong emotional intelligence in client support, remaining calm, reflective, and considered when responding to complex behaviours and communication needs. I apply thoughtful, person-centred decision-making that prioritises dignity, safety, and wellbeing. I am highly adaptable across diverse environments, using proactive and creative strategies to support engagement, stability, and positive outcomes.
Interests
I have a strong interest in psychosocial disability, trauma-informed practice, dementia-informed care, and low-arousal approaches. Outside of work, I enjoy hiking, camping, time with family, swimming, and exploring new places.
Fun Fact
Between 2009 and 2015, I worked internationally as a scuba diving instructor, facilitating diving programs for children through to older adults across all neurotypes and physical abilities.
Dylan
BEHAVIOUR SUPPORT PRACTITIONER
A Little About Dylan
I am a 29 year old male living in the Northern Rivers of NSW. I value building genuine relationships and understanding the unique strengths and goals of the people I support. I have worked extensively experience in the disability and youth sector.
Education
Bachelor of Psychological Science at Griffith University
Fun Fact
I have completed many 100km Ultra Marathons and love exploring new trails
Interests
Working alongside people to achieve their goals. Strength-Based approach and working with complex mental health and trauma.
Strengths
Building rapport and trust with the people around me. Remaining calm and patient and always looking at how best to assist in everyday life. I value persistence and the ability stay patient and work hard to achieve your goals.
Superpower
Calmness (although I’d really love to transport back in time or into the future!)
Head Office
Ben
DIRECTOR & CEO
A Little About ben
I'm a thought-provoking leader in the NDIS sector with over 10 years of experience across various service groups and management positions. My career has focused on building scalable, high-performing teams that deliver genuine participant outcomes while remaining commercially sustainable.
I’ve led teams through growth, regulatory change, and operational complexity, and I’m particularly interested in how leadership, culture, and systems design drive both impact and performance. I challenge traditional models in disability services and advocate for accountable, outcome-driven approaches that balance empathy with execution.
Driven by a desire to deliver quality and effective services across the regions we service, my approach centres on strong leadership, accountability, and culture— ensuring teams are empowered to perform at their best and participants receive genuinely person-centred support.
I’m passionate about redefining what excellence looks like in the NDIS—at an organisational level, a leadership level, and ultimately for the people the system exists to serve.
Steve
DIRECTOR & CFO
A Little About Steve
I am an experienced finance and operations professional with a strong background in financial leadership, strategic planning, and organisational growth. Throughout my career, I have worked across diverse sectors, helping organisations build sustainable financial foundations while supporting long-term success and positive outcomes.
I am passionate about ensuring the organisation remains financially strong, accountable, and well-positioned to deliver high-quality services to the people and communities we support. My approach combines commercial insight with a people-first mindset. I enjoy working collaboratively with teams to develop practical solutions, improve processes, and support informed decision-making that drives both operational excellence and sustainable growth.
I am committed to maintaining transparency, integrity, and accountability in everything I do, ensuring resources are managed effectively while supporting the ongoing development of services, staff, and participants.
Beyond the numbers, I am motivated by the opportunity to contribute to an organisation that makes a genuine difference in people's lives and helps create stronger, more connected communities.
Caroline
GENERAL MANAGER
A Little About Caroline
I am an established General Manager across the Aged Care and NDIS sectors, bringing a wealth of leadership experience, strategic insight, and a genuine passion for delivering high-quality outcomes for participants, families, and stakeholders across these sectors.
Known for exceptional leadership capabilities, I have played a pivotal role in driving organisational growth, strengthening operational excellence, and fostering a culture of accountability, innovation, and continuous improvement. I combine strong commercial acumen with a people-first approach, ensuring that both participants and team members remain central to every decision.
I am an innovative thinker, constantly exploring new ways to enhance service delivery, improve participant outcomes, and navigate the evolving disability support landscape. I consistently focus on identifying opportunities, implementing practical solutions, and leading teams effectively.
I am deeply committed to empowering others, building high-performing teams, and creating sustainable systems that support long-term success.
Head Office
Ben
DIRECTOR & CEO
A Little About ben
I'm a thought-provoking leader in the NDIS sector with over 10 years of experience across various service groups and management positions. My career has focused on building scalable, high-performing teams that deliver genuine participant outcomes while remaining commercially sustainable.
I’ve led teams through growth, regulatory change, and operational complexity, and I’m particularly interested in how leadership, culture, and systems design drive both impact and performance. I challenge traditional models in disability services and advocate for accountable, outcome-driven approaches that balance empathy with execution.
Driven by a desire to deliver quality and effective services across the regions we service, my approach centres on strong leadership, accountability, and culture— ensuring teams are empowered to perform at their best and participants receive genuinely person-centred support.
I’m passionate about redefining what excellence looks like in the NDIS—at an organisational level, a leadership level, and ultimately for the people the system exists to serve.
Steve
DIRECTOR & CFO
A Little About Steve
I am an experienced finance and operations professional with a strong background in financial leadership, strategic planning, and organisational growth. Throughout my career, I have worked across diverse sectors, helping organisations build sustainable financial foundations while supporting long-term success and positive outcomes.
I am passionate about ensuring the organisation remains financially strong, accountable, and well-positioned to deliver high-quality services to the people and communities we support. My approach combines commercial insight with a people-first mindset. I enjoy working collaboratively with teams to develop practical solutions, improve processes, and support informed decision-making that drives both operational excellence and sustainable growth.
I am committed to maintaining transparency, integrity, and accountability in everything I do, ensuring resources are managed effectively while supporting the ongoing development of services, staff, and participants.
Beyond the numbers, I am motivated by the opportunity to contribute to an organisation that makes a genuine difference in people's lives and helps create stronger, more connected communities.
Caroline
GENERAL MANAGER
A Little About Caroline
I am an established General Manager across the Aged Care and NDIS sectors, bringing a wealth of leadership experience, strategic insight, and a genuine passion for delivering high-quality outcomes for participants, families, and stakeholders across these sectors.
Known for exceptional leadership capabilities, I have played a pivotal role in driving organisational growth, strengthening operational excellence, and fostering a culture of accountability, innovation, and continuous improvement. I combine strong commercial acumen with a people-first approach, ensuring that both participants and team members remain central to every decision.
I am an innovative thinker, constantly exploring new ways to enhance service delivery, improve participant outcomes, and navigate the evolving disability support landscape. I consistently focus on identifying opportunities, implementing practical solutions, and leading teams effectively.
I am deeply committed to empowering others, building high-performing teams, and creating sustainable systems that support long-term success.
Head Office
Ben
DIRECTOR & CEO
A Little About ben
I'm a thought-provoking leader in the NDIS sector with over 10 years of experience across various service groups and management positions. My career has focused on building scalable, high-performing teams that deliver genuine participant outcomes while remaining commercially sustainable.
I’ve led teams through growth, regulatory change, and operational complexity, and I’m particularly interested in how leadership, culture, and systems design drive both impact and performance. I challenge traditional models in disability services and advocate for accountable, outcome-driven approaches that balance empathy with execution.
Driven by a desire to deliver quality and effective services across the regions we service, my approach centres on strong leadership, accountability, and culture— ensuring teams are empowered to perform at their best and participants receive genuinely person-centred support.
I’m passionate about redefining what excellence looks like in the NDIS—at an organisational level, a leadership level, and ultimately for the people the system exists to serve.
Steve
DIRECTOR & CFO
A Little About Steve
I am an experienced finance and operations professional with a strong background in financial leadership, strategic planning, and organisational growth. Throughout my career, I have worked across diverse sectors, helping organisations build sustainable financial foundations while supporting long-term success and positive outcomes.
I am passionate about ensuring the organisation remains financially strong, accountable, and well-positioned to deliver high-quality services to the people and communities we support. My approach combines commercial insight with a people-first mindset. I enjoy working collaboratively with teams to develop practical solutions, improve processes, and support informed decision-making that drives both operational excellence and sustainable growth.
I am committed to maintaining transparency, integrity, and accountability in everything I do, ensuring resources are managed effectively while supporting the ongoing development of services, staff, and participants.
Beyond the numbers, I am motivated by the opportunity to contribute to an organisation that makes a genuine difference in people's lives and helps create stronger, more connected communities.
Caroline
GENERAL MANAGER
A Little About Caroline
I am an established General Manager across the Aged Care and NDIS sectors, bringing a wealth of leadership experience, strategic insight, and a genuine passion for delivering high-quality outcomes for participants, families, and stakeholders across these sectors.
Known for exceptional leadership capabilities, I have played a pivotal role in driving organisational growth, strengthening operational excellence, and fostering a culture of accountability, innovation, and continuous improvement. I combine strong commercial acumen with a people-first approach, ensuring that both participants and team members remain central to every decision.
I am an innovative thinker, constantly exploring new ways to enhance service delivery, improve participant outcomes, and navigate the evolving disability support landscape. I consistently focus on identifying opportunities, implementing practical solutions, and leading teams effectively.
I am deeply committed to empowering others, building high-performing teams, and creating sustainable systems that support long-term success.
Positive Behaviour Support
Available Australia wide.
Short Term Respite
Available regionally.
Short Term Respite
Available regionally.
Community Access
Available regionally.
Supported
Independent Living
Available regionally.
Community Access
Available regionally.